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  • Articles posted by Craig Simpson (Page 7)

Articles posted by Craig Simpson

Know How to Lose Customers – And Then Don’t

27 May / Craig Simpson / Customer Relations / No Comments

There are tons of ways to get rid of a few customers, lower your income so you can pay less taxes, or prompt a “going out of business sale.” However, if you instead want to sell products and services, make more money, and grow your business, you should avoid driving you customers away. By knowing […]

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customers, direct-mail, direct-mail-marketing, sales

3 Ways to Make the Most of Your House File

20 May / Craig Simpson / Mailing Lists / 1 Comment

It is great to keep finding new buyers for your products or services. But in your search for new paying customers, don’t overlook your best source of future sales. I’m referring to people who have bought from you in the past, or who have at least made inquiries about you. This group of buyers and […]

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direct-mail, direct-mail-marketing, house-file, lists

Use Direct Mail to Enhance Word of Mouth

13 May / Craig Simpson / Other / No Comments

One of the most effective ways to get a prospect to try a new product is to have it recommended by a friend. There are a couple of big advantages to using this kind of feedback. First, friends listen to friends and trust their opinions and recommendations more than they do an obvious advertisement. Second, […]

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customers, direct-mail, direct-mail-marketing, sales, word-of-mouth

Use Good Grammar, Bad Grammar, But Not Ugly Grammar

6 May / Craig Simpson / Copywriting / No Comments

Bad grammar is not always so bad. There are different kinds of grammar. There’s good grammar, there’s intentionally bad grammar (which sometimes has its place – especially in copywriting), and there’s ugly grammar – that’s just plain bad grammar that shows ignorance and casts a bad light on the writer. When you know what you’re […]

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copywriting, direct-mail, direct-mail-marketing, grammar

The Shock and Awe Package

29 April / Craig Simpson / Sales Pieces / 1 Comment

Your best prospects are people who have specifically requested information from you about your products and services, and/or people who have already placed an order with you. You can think of each prospective customer as a little seedling that you want to nurture with care and attention so that they will grow into a customer […]

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dimensional-mail, direct-mail, direct-mail-marketing, sales-pieces, shock-and-awe, types-of-mailings

3 Methods to Take Aim At Your Best Prospects

22 April / Craig Simpson / Customer Relations / No Comments

Are you mailing to your most likely prospects? If not, you’re not using your advertising budget most effectively. You wouldn’t sell the same products – or even sell the same products the same way – to this couple as you would to a group of teenagers. With a direct mail campaign, you have the ability […]

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competition, customers, direct-mail, direct-mail-marketing, modeling

3 Steps to Get Your Mail into Their Hands

8 April / Craig Simpson / Mailing / No Comments

Sometimes dropping your mail off at the post office can feel like you’re throwing it into a vast abyss. Once it’s out of your hands, you have no more control over it. Will it get to real people, or will it end up in the dead letter office? Will the people who receive it read […]

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data-hygiene, direct-mail, direct-mail-marketing, lists, mailing

Putting Together an Invitation Mailer

1 April / Craig Simpson / Sales Pieces / No Comments

A number of my clients have been having great results using an attractive sales piece format known as the Invitation Mailer. This format fulfills a very specific purpose, and it’s not appropriate for every situation, but in the right circumstances it can bring you an amazing response. The mailer is made up of several different […]

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direct-mail, direct-mail-marketing, sales-pieces, types-of-mailings

Create a Positive Buying Experience

25 March / Craig Simpson / Customer Relations / No Comments

Creating a good buying experience will make your customers come back to you over and over. If your customers are happy with their purchases and their overall experience, you’ll have no problem getting them to buy other products and services from you in the future. But if their experience was bad, they’ll most likely never […]

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customers, direct-mail, direct-mail-marketing, lifetime-value, LTV, positive-experience, sales

Sell the Sizzle, Not the Steak

18 March / Craig Simpson / Sales / No Comments

One of the greatest rules for writing ad copy that works is to recognize that people buy benefits, not features. They don’t buy a slice of cooked beef. They buy a sizzling steak that smells and looks delicious. The heart of any successful direct mail campaign is the sales piece. That’s where it all starts. […]

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benefits, copywriting, direct-mail, direct-mail-marketing
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