Simpson Direct, Inc. Privacy Policy
Simpson Direct, Inc. operates the “Website” Simpson-Direct.com,
which provide marketing services.
This page is used to inform website visitors regarding our
policies with the collection, use, and disclosure of Personal Information if
anyone decided to visit simpson-direct.com, use one of our Services, and any
mobile or other website operated by us, the software applications made
available by us for use on or through computers and mobile devices (the
“Apps”), and our publications, newsletters, memberships, portfolio solutions,
webinars, conference calls, e-letters, blogs, books, electronic communications,
widgets, conferences and events (collectively, the “Services”). By providing
personal information to us or by using the Services, you agree to this Privacy
Policy.
This Privacy Policy is further subject to Simpson Direct, Inc. Subscriber Agreement and Terms and Conditions (the “Agreement”) relating to the Services you purchase, use and/or access. For questions on this Privacy Policy, please contact our customer service department by emailing info@simpson-direct.com or by calling (541) 956-2160 between the hours of 9:00 a.m. and 5:00 p.m. Pacific.
If you choose to visit simpson-direct.com or use our
Service, then you agree to the collection and use of information in relation
with this policy. The Personal Information that we collect are used for
providing and improving the Service. We will not use or share your information
with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Financial Information: We collect and retain certain
financial information from you, such as when you order our Services. For
example, when you sign up for a Service that requires a paid subscription, we
require you to provide a form of payment and certain information such as a
credit card number and billing address before we will process that application.
We will not sell, share or rent any financial information collected from you
except as disclosed in this Privacy Policy or as necessary to fulfill any order
for our Services, or as indicated separately at the point of collection of that
information.
Demographic Information: We may collect and store
demographic information (such as your zip code, income, gender and age) and use
this data to tailor your experience on our Websites, provide content that we
think you might be interested in, perform general improvements to the Websites,
and display the content according to your preferences. Such demographic
information may be shared with partners, market researchers and other third
parties on an aggregate, non-personally identifiable basis. No personally
identifiable information will be linked to such aggregated demographic
information that is shared with third parties.
Other Information: We collect and store certain types of
information whenever you interact with us. For example, our servers track the
type of web browser you are using and the page from which you link.
Additionally, we log IP addresses (a unique number assigned to every computer
on the Internet) in order to improve security, analyze trends and administer
the Websites. We may track your movement within the Websites, the third-party
website pages from which you were referred, access times and browser types. We
use this information to gauge the effectiveness of our Services, track
information for statistical purposes and to improve our Services. We may use
such information for marketing purposes, and to provide you with information we
believe might be of interest to you. In addition, such information may be
shared with partners, market researchers and other third parties on an
aggregate, non-personally identifiable basis. No personally identifiable
information will be linked to such aggregated information that is shared with
third parties. We may supplement the information you provide us by acquiring
publicly or commercially available information as is available in the public
domain or from third parties, such as data brokers, business partners, payment
and delivery services, and advertising networks, for instance, to verify your
address, add a telephone number, or to update your information and to create a
profile of your preferences. We tie your personally identifiable information to
information in the profile, in order to improve the content of the Websites for
you or to inform you about Services that we think may be of interest to you.
From time to time, we may also ask you to participate in surveys or other
communications conducted by us or third parties designed to help us improve the
Websites or the Services we provide.
Log Data
We want to inform you that whenever you visit simpson-direct.com
or use our Services, we collect information that your browser sends to us that
is called Log Data. This Log Data may include information such as your
computer’s Internet Protocol (“IP”) address, browser version, pages of our
Service that you visit, the time and date of your visit, the time spent on
those pages, and other statistics.
Cookies
Cookies are files with small amount of data that are commonly
used as an anonymous unique identifier. These are sent to your browser from the
website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information
and to improve our Service. You have the option to either accept or refuse
these cookies, and know when a cookie is being sent to your computer. If you
choose to refuse our cookies, you may not be able to use some portions of our
Service.
Third-Party Advertising Companies
We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this Website and other websites and your interaction with our Services in order to provide advertisements about Services that may be of interest to you. However, we do not provide personally identifiable information (such as your name, address, email address or telephone number) in connection with third-party advertisements that will be connected with such information. Such third-party advertising companies may use information about your visits to this Website and other websites to target advertisements for our Services and they may keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other websites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites.
Web Beacons: The Websites may contain electronic images
(called a “single-pixel GIF” or a “web beacon”) that allow a website to track
the effectiveness of marketing campaigns. No personally identifiable
information will be transmitted via web beacons.
Telephone Recording and Monitoring: To ensure that Simpson
Direct, Inc. customers receive quality service, and for other operational and
lawful purposes, we may record and/or monitor customers’ (and potential
customers’) calls with our employees or agents. These calls between our customers
(or potential customers) and our employees or agents may be evaluated by
supervisors and/or other Simpson Direct, Inc. representatives. This is to
ensure that prompt, consistent assistance and accurate information is delivered
in a professional manner and for ongoing compliance purposes. We may also
retain and use such recordings where necessary to protect our business,
customers, or Services, or where required by applicable law. In contacting Simpson
Direct, Inc., creating an account with us, or by otherwise utilizing any
Service, you hereby consent to any such call recording and/or monitoring. You
should also note that when our Customer Service representative calls a customer
(for instance, following a request for a return call), these outbound calls may
also be recorded and monitored.
Service Providers
We may employ third-party companies and individuals due to
the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties
have access to your Personal Information. The reason is to perform the tasks
assigned to them on our behalf. However, they are obligated not to disclose or
use the information for any other purpose.
Security
We value your trust in providing us your Personal
Information, thus we are striving to use commercially acceptable means of
protecting it. But remember that no method of transmission over the internet,
or method of electronic storage is 100% secure and reliable, and we cannot
guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click
on a third-party link, you will be directed to that site. Note that these
external sites are not operated by us. Therefore, we strongly advise you to
review the Privacy Policy of these websites. We have no control over, and
assume no responsibility for the content, privacy policies, or practices of any
third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We
do not knowingly collect personal identifiable information from children under
13. In the case we discover that a child under 13 has provided us with personal
information, we immediately delete this from our servers. If you are a parent
or guardian and you are aware that your child has provided us with personal
information, please contact us so that we will be able to do necessary actions.
Our Advertising
Our Websites and Services may contain links to other
websites, including those of advertisers. We are not responsible for the claims
or representations made by advertisers or third parties. We also may use
service providers and other third parties to serve advertisements regarding
goods and services that may be of interest to you when you access and use the
Services and other websites or online services. This practice is based on
information relating to your access to and use of the Services and other
websites or online services on any of your devices, as well as on information
received from third parties. To do so, these companies may place or recognize a
unique cookie on your browser (including through the use of pixel tags). They
may also use these technologies, along with information they collect about your
online use, to recognize you across the devices you use, such as a mobile phone
and a laptop.
Our sharing of your personal information with affiliates or unaffiliated third parties for their marketing purposes. If you prefer that we not share your personal information on a going-forward basis with our affiliates or unaffiliated third parties for their marketing purposes, you may opt out of this sharing by contacting us at: Phone 541-956-2160 / Fax 541-636-0270 / mail 23015 Bear Creek Rd. Bend, OR 97701
Limitation of Liability
Simpson Direct, Inc. assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Simpson Direct, Inc. to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party’s privacy policy or any agreement between that third party and Simpson Direct, Inc..
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: Phone 541-956-2160 / Fax 541-636-0270 / mail 23015 Bear Creek Rd. Bend, OR 97701